Refund policy
Customer satisfaction hamari priority hai.
Agar customer ko damaged, defective ya incorrect product receive hota hai, to customer ko parcel receive hone ke baad [24/48 hours] ke andar hamari customer support team se contact karna hoga.
Return request ke liye customer ko:
- Order Number provide karna hoga.
- Product ki clear pictures/video provide karni hogi.
- Product ko original condition mein rakhna hoga.
- Product ko use, damage ya alter nahi kiya gaya hona chahiye.
Return Kin Cases Mein Accept Ho Sakta Hai?
Return sirf eligible cases mein accept kiya jayega, jaise:
- Product damaged receive ho.
- Wrong product receive ho.
- Product mein manufacturing defect ho.
Return Kin Cases Mein Accept Nahi Hoga?
Used, damaged, washed, altered ya customer ki negligence ki wajah se damaged product return ke liye eligible nahi hoga.
Agar product customer ki pasand, size preference ya personal reason ki wajah se return kiya jaye, to return acceptance hamari policy aur product ki condition par depend karegi.
Refund
Agar return approve ho jaye to refund applicable policy ke mutabiq process kiya jayega. Refund ka time payment method aur banking/payment provider par depend kar sakta hai.
Important: Return/refund approve hone se pehle customer ko hamari support team se contact karna zaroori hai.